Most likely its stock will be refilled soon. Please contact us via support@mowelli.com and we will help you further.

If your chair was in stock, your order will be delivered within 2-3 days. The day before delivery, you’ll receive a track & trace code, to inform you about the timeslot for delivery. If your ordered chairs were not in stock, you can see a target shipping date on our website. If you have a more specific question you can always e-mail us via support@mowelli.com.

Yes you can. Please send us an e-mail to support@mowelli.com with your billing information and we will share the invoice with you.

Yes you can. Standard amounts are available through our website. If you require a specific amount on the gift card, please contact us via support@mowelli.com.

We want you to be completely satisfied with your purchase. You may return your chairs within 14 days. Original shipping costs are non-refundable and return shipping costs are the responsiblity of the customer.
We are not able to pick the chairs up at your home, you will have to bring them to a shipping point and share the track and trace of your shipment to our stock with info@mowelli.com so we can follow the parcel and refund your payment upon arrival of the chairs.
Unless it was due to an error from our side, of course. We will refund the chairs upon receival, so please share the track and trace with support@mowelli.com so we can follow this up closely.

Something not according to plan? Please reach out asap to support@mowelli.com so we can find a solution together.

The main stock is in Nazareth, testing and pick-up is possible by appointment only (mostly on Wednesday evening and Saturday morning).

On top of this, we have 6 Testpoints at the moment. Nazareth Paintfactory, Nazareth-De Pinte, Hasselt Paintfactory, Waterloo, Antwerp and Amsterdam.

A selected range of the chairs is presented at all locations. Nazareth and Hasselt are according to the opening hours of The Paint Factory. No Mowelli crew will be present here, but take your time to sit and test the chairs thoroughly.

Antwerp, Waterloo, Nazareth-De Pinte and Amsterdam are by appointment only, which can be made on our Testpoints page. Note that this not a store or showroom. Visit time slots are flexible because our chair ambassadors will kindly receive after office hours too.


Please reach out to support@mowelli.com to check if your dream chair is at one of these locations.


Details Paint Factory:
Nazareth - Paint Factory
Oude Eedstraat 5/A, 9810 Nazareth

Hasselt - Paint Factory
Genkersteenweg 80A, 3500 Hasselt

Opening hours PF:
Monday- Friday: 8.30h - 12h and 13h -17.30h + Saturday: 9 - 14h

Are you an (interior) designer or an architect, looking for chairs for your projects? Great! We would love to get you on board. Feel free to reach out to josefien@mowelli.com to see how we work.

Do you have a shop and you wish to sell our chairs in your store? Awesome! Let's connect josefien@mowelli.com.

We used to organize stock sales – but now, we’re excited to introduce something even better: Re-seat by Mowelli!

Launched in early July, Re-seat is our new concept where you can shop Mowelli chairs with small imperfections at a friendlier pric same charm, slightly different story.

Follow us on Instagram, @reseat.mowelli, for updates or check out our We Care page!

Yes, you can, but only when you pick the chair(s) up at our warehouse in Nazareth. Why? We foresee strong packaging for transportation, if we take 1 chair out of the box, we cannot guarantee the safety of the chair and the chances of damage are too big unfortunately.

Sometimes it happens that due to transportation or other unforeseen circumstances, a package arrives damaged.

We take this very seriously, we need to check what happened and act fast to take the necessary steps with our partners. Therefore we need to be informed about the damage within 3 days after receiving the chairs. We kindly ask to check your goods when you receive them. Unfortunately if you inform us later than 3 days after receiving, we cannot promise our insurance can still interfere. We will do our very best to find the most correct solution!

No worries, this can happen as chairs com in rather big parcels. They take on a lot of space in transport and sometimes our shipping partner has to split the order. They'll simply arrive the day after. You can always open your 'Track & Trace' again, to see what the status of the delivery of the missing box is.